Shipping policy

Shipping Policy

Effective Date: July 16, 2026

At Lyk New, we are committed to delivering your orders safely, securely, and as quickly as possible. We partner with PostEx, one of Pakistan's trusted courier services, to ensure reliable nationwide delivery.

Shipping Coverage

We currently ship across Pakistan through PostEx.

Whether you're in a major city or a remote area, we strive to deliver your order promptly.

Order Processing Time

  • Orders are processed within 1–2 business days after order confirmation or payment verification (where applicable).

  • Orders placed on Sundays or public holidays will be processed on the next business day.

  • During sales, holidays, or periods of high order volume, processing times may be slightly longer.

Estimated Delivery Time

After dispatch through PostEx, estimated delivery times are:

  • Major Cities: 2–4 business days

  • Other Cities & Towns: 3–6 business days

  • Remote Areas: 5–8 business days

Please note that these are estimated delivery times and may vary depending on your location, weather conditions, public holidays, or courier operations.

Shipping Charges

Shipping charges, if applicable, will be displayed at checkout before you complete your purchase.

From time to time, Lyk New may offer free shipping promotions, which will be clearly announced on our website or social media pages.

Order Tracking

Once your order has been dispatched, you will receive a tracking number (where available) so you can monitor your shipment through PostEx.

If you do not receive your tracking details within a reasonable time after dispatch, please contact our customer support team.

Delivery Attempts

PostEx may make one or more delivery attempts.

If the courier is unable to deliver due to an incorrect address, unavailable recipient, or other customer-related reasons, additional delivery charges or delays may apply.

Please ensure your shipping address and contact number are accurate when placing your order.

Receiving Your Order

We recommend inspecting your package upon delivery.

If you notice that the package is visibly damaged or appears to have been tampered with, please:

  • Inform the courier immediately (if possible).

  • Take clear photographs of the package and product.

  • Contact Lyk New within 48 hours of receiving your order.

Delivery Delays

While we work closely with PostEx to ensure timely deliveries, delays may occur due to circumstances beyond our control, including:

  • Severe weather

  • Public holidays

  • Road closures

  • Political or regional disruptions

  • Courier operational delays

  • Natural disasters

We appreciate your patience in such situations and will do our best to assist you.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping details.

Lyk New is not responsible for delays, failed deliveries, or additional shipping costs resulting from incorrect or incomplete addresses or contact information provided during checkout.

Lost or Missing Parcels

If your order has not arrived within the expected delivery timeframe, please contact us.

We will coordinate with PostEx to investigate the shipment and keep you informed throughout the process.

Shipping of Pre-Owned Products

As Lyk New specializes in premium pre-owned fashion and lifestyle products, each item is carefully inspected and securely packaged before dispatch to help ensure it reaches you in excellent condition.

Contact Us

If you have any questions regarding shipping or your order, please contact us:

Lyk New
📍 3rd floor bawani heights pnt colony Clifton, Karachi, Pakistan

📞 Phone / WhatsApp: 0301-2540634

📧 Email: bilalahmed3931@gmail.com

Thank You for Shopping with Lyk New

We appreciate your trust in Lyk New. Our goal is to provide a smooth, reliable, and enjoyable shopping experience from the moment you place your order until it arrives at your doorstep.