Privacy policy

Privacy Policy

Effective Date: July 16, 2026

At Lyk New, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or make a purchase.

By using our website, you agree to the practices described in this Privacy Policy.

1. Who We Are

Lyk New is an online store specializing in carefully selected premium used fashion and lifestyle products.

Business Address:
Clifton, Karachi, Pakistan

Customer Support:
Phone / WhatsApp: 0301-2540634
Email: bilalahmed3931@gmail.com

2. Information We Collect

When you visit our website or place an order, we may collect the following information:

Personal Information

  • Full Name

  • Email Address

  • Phone Number

  • Shipping Address

  • Billing Address (if applicable)

Order Information

  • Products purchased

  • Order history

  • Payment method (we do not store complete payment details)

  • Delivery information

Device & Website Information

We may automatically collect:

  • IP Address

  • Browser type

  • Device type

  • Operating system

  • Pages visited

  • Date and time of visits

  • Cookies and similar technologies

3. How We Use Your Information

We use your information to:

  • Process and deliver your orders

  • Provide customer support

  • Respond to inquiries

  • Verify transactions

  • Prevent fraud and unauthorized activity

  • Improve our website and services

  • Send order confirmations and shipping updates

  • Notify you about important account or policy updates

  • Comply with legal obligations

With your permission, we may also send promotional offers, discounts, and updates about new arrivals. You can unsubscribe from marketing communications at any time.

4. Payment Information

For your security, Lyk New does not store your complete debit card, credit card, or other sensitive payment information.

Payments are processed through secure payment providers or approved payment methods such as:

  • Cash on Delivery (where available)

  • Bank Transfer

  • EasyPaisa

  • JazzCash

  • Other secure payment gateways available on our website

5. Cookies

Our website may use cookies and similar technologies to:

  • Remember your preferences

  • Improve website performance

  • Enhance your shopping experience

  • Analyze website traffic

  • Keep your shopping cart active during your visit

You can disable cookies through your browser settings, although some website features may not function properly.

6. Sharing Your Information

We respect your privacy.

We do not sell, rent, or trade your personal information to third parties.

We may share limited information only with trusted service providers when necessary, including:

  • Courier and delivery companies

  • Payment processors

  • Website hosting providers

  • Technology and security service providers

  • Government authorities or law enforcement when required by law

These parties are required to protect your information and use it only for the services they provide.

7. Data Security

We take reasonable technical and organizational measures to protect your personal information against:

  • Unauthorized access

  • Loss

  • Misuse

  • Alteration

  • Disclosure

  • Destruction

While we strive to use commercially acceptable security practices, no method of internet transmission or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.

8. Data Retention

We retain your information only for as long as necessary to:

  • Complete your orders

  • Provide customer support

  • Maintain business records

  • Meet legal, tax, accounting, and regulatory requirements

  • Resolve disputes and enforce our policies

When your information is no longer required, we will securely delete or anonymize it where reasonably possible.

9. Your Rights

You may request to:

  • Access the personal information we hold about you

  • Correct inaccurate or incomplete information

  • Update your contact details

  • Request deletion of your personal information where legally permitted

  • Withdraw consent for marketing communications

To make any such request, please contact us using the details below.

10. Third-Party Services

Our website may contain links to third-party websites, payment services, or social media platforms.

These websites have their own privacy policies, and Lyk New is not responsible for their privacy practices or content. We encourage you to review their policies before providing personal information.

11. Children's Privacy

Our website is not intended for children under the age of 13.

We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will take reasonable steps to delete it.

12. International Visitors

Lyk New primarily serves customers in Pakistan.

If you access our website from outside Pakistan, you acknowledge that your information may be processed and stored in Pakistan or in other countries where our service providers operate.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or services.

The updated version will be published on this page with a revised Effective Date.

We encourage customers to review this Privacy Policy periodically.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

Lyk New

📍 3rd floor bawani heights pnt colony Clifton, Karachi, Pakistan  

Phone / WhatsApp: 0301-2540634

Email: bilalahmed3931@gmail.com

Your Trust Matters

At Lyk New, protecting your privacy is a priority. We are committed to handling your personal information responsibly, transparently, and securely while providing you with a safe and enjoyable shopping experience.